T: 028 6634 0005
E: info@radiantdentistry.co.uk
E: info@radiantdentistry.co.uk
We pride ourselves on offering an exceptional service to our patients, one which gives them the best quality dentistry as well as first class customer care.
“We want to provide you with a great dental experience as well as helping you to have a confident healthy smile that you can be proud of.”
We hold team meetings every morning to discuss the day ahead, this ensures every team member is aware of each patients requirements from the moment they enter the practice until they leave. Getting to know our patients Dentists ensure that they take time to know patients individual circumstances - names of family members, pets and interests to make them feel individually cared for and put them at ease. Sometimes the smallest things end up making the biggest difference.
We encourage our patients to look after their dental hygiene through individual patient plans.
Through the patients plan we offer flexibility to suit their individual needs and ensure that we help to maintain good dental health.
Our philosopy is that there are no problems that we can’t work together to sort out. It is important that our patients are cared for and informed, We pride ourselves on our patient communications.
Each patient who has received extensive treatment will receive a follow up phone call.
Striving for Excellence We strive to improve our treatments and patient care and welcome feedback from our patients on how we can improve the practice.
Excellence is the unlimited ability to improve the quality of what we have to offer.
Good communication is vital and at Radiant Dentistry we offer regular newsletters, Facebook updates and and regularly update our website.
Through our communications we highlight modern trends in dentistry, offers or provide general information about the practice. We also use text message reminders for appointments. As we have a low staff turnover our patients are familiar with our dental team, nurses and practice staff.
We know our patients very well. We hope that this helps them fel comfortable and able to raise any concerns or worries they may have about visiting the dentist.
At the practice we run children’s fun days. These days are designed just for the younger patients and are theme based events with crafts, educational games and activities, face painting, healthy snacks and competitions. Very popular with children and parents!
We promote awareness of good dental health through visiting local Primary Schools educating and involving local children.
We believe we care Our dentists caring approach is appreciated by patients and demonstrated by regular thank you cards and gifts (including fresh veg, jams, cider and meat from the local butcher!) The highest reward is the fact that we have a large proportion of our patients that have been recommended to us by family and friends.
Click Here to view our testimonials >
We go the extra mile for our patients. We genuinely care about our patients and want them to smile when they leave our practice.